Privacy Policy | JAPAN Welcome Guide for Muslim Visitors / English

Privacy Policy

Privacy Policy of JAPAN National Tourism Organization (‘JNTO')

For those in Europe user, please check from here.

We strive to handle personal information in a manner which is consistent with the local privacy laws that apply in the various international jurisdictions in which JNTO operates.

Collection of Personal Information

The types of personal information that we collect will depend on the nature of your dealings with us. For example, we may collect personal information directly from you when you:

  • ・Subscribe to any of our publications or register to receive brochures;
  • ・Apply to attend or exhibit at a JNTO event, or enter a promotion or competition;
  • ・Have business dealings with us (whether as an employee of one of our external

service providers, or if you work for any agencies or companies we deal with, or in the context of a transaction, or if you volunteer personal information to us).

We need to collect personal information so that we can provide you with the publications or services you have requested. The particular purpose for which we collect personal information will either be explained when we collect that information, or will be obvious from the context in which it is collected.

Access to Personal Information

You have the right to request access to any information held by JNTO, which relates to you. You also have the right to request the correction of any information which relates to you and is inaccurate. Any request for access or corrections should be advised to us in writing.

Online Privacy Issues

If you use our websites, you are understood to have consented to the terms and conditions set out on our websites. This includes consenting to the terms of this privacy policy.

In general, you can visit our websites without telling us who you are or revealing any personal information about yourself. However there are times when we may need to collect personal information from you.

For instance, if you register to receive our brochures, publications, attend an event, or participate in a competition, we may be required to collect some personal information from you.

In general on our website, IP addresses are logged to track a user's session while the user remains anonymous. We may analyze this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. When we receive information about your session or about you, we may also use it for research or to improve our site and the services we offer you.


Some JNTO web pages use “cookies”, which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us remember who you are. Cookies can make your subsequent visits to the web page simpler and faster. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.) A server cannot find out a name or email address, or anything about a user's computer, by using cookies.

Online Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and periodically updates its security measures in light of current technologies.

You need to be aware of inherent risks associated with the transmission of information via the Internet. We cannot guarantee or warrant the security of any personal information you submit to our sites. If you have concerns in this regard, we have other ways of obtaining and providing information. Normal mail, telephone and fax facilities are available.

Our website may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party sites do not constitute sponsorship or endorsement or approval of these sites. Visitors to those sites should refer to their separate privacy policies and practices.

Additional Information

If you have any questions about this privacy policy, or if you wish to make a complaint about how we have handled your personal information, please contact us using the contact details below:

・By Email:

We periodically review our privacy policy, and reserve the right, at its discretion, to modify or remove portions of this policy at any time.

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